This course is fully funded for eligible candidates
This is a course for managers who conduct formal performance reviews with their staff and will explore how performance management contributes to the overall management process and its powerful benefits.
Delegates will look at preparation for a review interview, the reviewing of performance and the development of a personal action plan.
When used correctly performance appraisal is a powerful tool for reviewing, retraining, motivating and developing employees. For an appraisal to be truly effective delegates will consider an appropriate setting for the appraisal, how to structure an interview, communication skills, performance discussion and action planning. When under pressure at work to perform immediately the temptation to put off an appraisal interview can be enormous but delegates will see the strategic benefits of making it a truly integral part of improving performance and effectiveness of your organisation.
The course is delivered in four sessions each of approximately 1 ½ hours.
I day course (4 x 90 minute sessions)
Fantastic service from Runway, would highly recommend. Dave our tutor was a very approachable and knowledgeable man, all credit to him for helping us achieve our goals.
Courses in London
Andrew FerrieI really liked the course and hope for a continuation
Courses in London
Oleksandr DmytrukFriendly staff and highly supportive. Felt valued all the time. A very decent training environment.......neat and tidy. Safety is not compromised.
Courses in London
Jude MbazuigweI took an English language course. We had a very good teacher Sam. He created a safe and comfortable environment in our group. I was not afraid to talk, I was not afraid to make mistakes. Practice is of great importance in teaching English. I had many practice opportunities.
Courses in London
Sviltlana UdaltsovaGreat informative course, I learned so much about topics and titles I thought I knew and ones that were completely new to me. My tutor Jeffrey was a great help and never missed a good teaching opportunity.
Courses in London
Cheyenne R.The dedication and expertise of the tutor and everyone in Runway were evident throughout the course. My tutor David ability to breakdown intricate subjects into understandable segments was particularly commendable. Their passion for the subject matter and commitment to student success made the learning experience both enjoyable and rewarding. Additionally, the support from the course staff was outstanding. Whenever I had questions or needed assistance, the prompt and thorough responses I received were greatly appreciated and contributed significantly to my positive experience. Overall, my experience with customer service course was highly enriching and equipped me with valuable skills and knowledge that i am eager to apply.
Courses in London
Vandie M.Professional service and customer care I was given during the time I spent with training centre staffs. Good environment.
Courses in London
Henry Ssozi (copy)My experience with the service was amazing.The training was excellent. The way the course was taught, made it very easy to comprehend as it was my first being introduced to it. My trainer was brilliant. Service overall was great and l will definitely recommend it.
Courses in London
Joseph S.I received an excellent service from the Runway Training. First, I received examples CV and a Cover Letter. I found some useful informations there, that I used for my CV. Second, Coach was so friendly and professional, that I felt free to speak and share with everybody my experience and issues. Other participants told their experience freely too. Third, the information was given in simple sharp and had a good structure.
Courses in Cambridge
Inna SukhorabaGood day! My point of view is that specialists teach other people new laws and rules in the UK. I was very interested to learn about the laws of the UK on consumer rights, especially about the Equality Act 2010. Everything is explained interestingly. Thank you for your help!
Courses in Cambridge
Vilena K.I am so grateful for this opportunity
Courses in Cambridge
Adelina KliuchenkoI enjoyed it, I liked my teacher and he was always open to helping you understand the material. Allowing you to come to your conclusions. The class had an open discussion about the topics that were easy to be drawn into.
Courses in London
Sabrina Y.The service was good in terms of providing notes and watching videos to answer questions. This experience has helped me to get interviews.
Courses in London
Corrie C.Very good teacher Sam
Courses in London
Lina S.Runway training is a great place to gain experience in whatever industry your trying to work for they can also offer you training and certification for certain jobs.
Courses in London
ADEGBOLA BANJOFantastic service from Runway, would highly recommend. Dave our tutor was a very approachable and knowledgeable man, all credit to him for helping us achieve our goals.
Courses in London
Andrew FerrieI really liked the course and hope for a continuation
Courses in London
Oleksandr DmytrukFriendly staff and highly supportive. Felt valued all the time. A very decent training environment.......neat and tidy. Safety is not compromised.
Courses in London
Jude MbazuigweI took an English language course. We had a very good teacher Sam. He created a safe and comfortable environment in our group. I was not afraid to talk, I was not afraid to make mistakes. Practice is of great importance in teaching English. I had many practice opportunities.
Courses in London
Sviltlana UdaltsovaGreat informative course, I learned so much about topics and titles I thought I knew and ones that were completely new to me. My tutor Jeffrey was a great help and never missed a good teaching opportunity.
Courses in London
Cheyenne R.The dedication and expertise of the tutor and everyone in Runway were evident throughout the course. My tutor David ability to breakdown intricate subjects into understandable segments was particularly commendable. Their passion for the subject matter and commitment to student success made the learning experience both enjoyable and rewarding. Additionally, the support from the course staff was outstanding. Whenever I had questions or needed assistance, the prompt and thorough responses I received were greatly appreciated and contributed significantly to my positive experience. Overall, my experience with customer service course was highly enriching and equipped me with valuable skills and knowledge that i am eager to apply.
Courses in London
Vandie M.Professional service and customer care I was given during the time I spent with training centre staffs. Good environment.
Courses in London
Henry Ssozi (copy)My experience with the service was amazing.The training was excellent. The way the course was taught, made it very easy to comprehend as it was my first being introduced to it. My trainer was brilliant. Service overall was great and l will definitely recommend it.
Courses in London
Joseph S.I received an excellent service from the Runway Training. First, I received examples CV and a Cover Letter. I found some useful informations there, that I used for my CV. Second, Coach was so friendly and professional, that I felt free to speak and share with everybody my experience and issues. Other participants told their experience freely too. Third, the information was given in simple sharp and had a good structure.
Courses in Cambridge
Inna SukhorabaGood day! My point of view is that specialists teach other people new laws and rules in the UK. I was very interested to learn about the laws of the UK on consumer rights, especially about the Equality Act 2010. Everything is explained interestingly. Thank you for your help!
Courses in Cambridge
Vilena K.I am so grateful for this opportunity
Courses in Cambridge
Adelina KliuchenkoI enjoyed it, I liked my teacher and he was always open to helping you understand the material. Allowing you to come to your conclusions. The class had an open discussion about the topics that were easy to be drawn into.
Courses in London
Sabrina Y.The service was good in terms of providing notes and watching videos to answer questions. This experience has helped me to get interviews.
Courses in London
Corrie C.Very good teacher Sam
Courses in London
Lina S.Runway training is a great place to gain experience in whatever industry your trying to work for they can also offer you training and certification for certain jobs.
Courses in London
ADEGBOLA BANJOFantastic service from Runway, would highly recommend. Dave our tutor was a very approachable and knowledgeable man, all credit to him for helping us achieve our goals.
Courses in London
Andrew Ferrie
Runway Apprenticeships Ltd – Company Registered in England 8957135
