Course Information

Course Overview

Delegates will look at preparation for a review interview, the reviewing of performance and the development of a personal action plan.

When used correctly performance appraisal is a powerful tool for reviewing, retraining, motivating and developing employees. For an appraisal to be truly effective delegates will consider an appropriate setting for the appraisal, how to structure an interview, communication skills, performance discussion and action planning. When under pressure at work to perform immediately the temptation to put off an appraisal interview can be enormous but delegates will see the strategic benefits of making it a truly integral part of improving performance and effectiveness of your organisation.

The course is delivered in four sessions each of approximately 1 ½ hours.

The first session looks at the place of appraisal in the work place and delegates will be able to define the purpose, scope and benefits of a good appraisal system.
The second session looks at preparing and structuring the appraisal interview.
The third session addresses skills to encourage open discussion about performance related issues including creating a comfortable and safe review environment and to give criticism and feedback in a constructive and helpful manner.
The final session looks at recognising the need for action planning and developing an action plan that can be used in the workplace.

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Learners who trust Runway Training to boost their careers

09/08/2024

I received an excellent service from the Runway Training.

I received an excellent service from the Runway Training. First, I received examples CV and a Cover Letter. I found some useful informations there, that I used for my CV. Second, Coach was so friendly and professional, that I felt free to speak and share with everybody my experience and issues. Other participants told their experience freely too. Third, the information was given in simple sharp and had a good structure.

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Inna Sukhoraba
03/08/2024

Thanks for your help!

Good day! My point of view is that specialists teach other people new laws and rules in the UK. I was very interested to learn about the laws of the UK on consumer rights, especially about the Equality Act 2010. Everything is explained interestingly. Thank you for your help!

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Vilena K.
02/08/2024

Thank you very much

I am so grateful for this opportunity

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Adelina Kliuchenko
26/07/2024

65

I enjoyed it, I liked my teacher and he was always open to helping you understand the material. Allowing you to come to your conclusions. The class had an open discussion about the topics that were easy to be drawn into.

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Sabrina Y.
16/07/2024

To get interviews

The service was good in terms of providing notes and watching videos to answer questions. This experience has helped me to get interviews.

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Corrie C.
14/07/2024

Very good teacher Sam

Very good teacher Sam

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Lina S.
13/07/2024

Runway training

Runway training is a great place to gain experience in whatever industry your trying to work for they can also offer you training and certification for certain jobs.

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ADEGBOLA BANJO
11/07/2024

Fantastic service from Runway, would highly recommend. Dave our tutor was a very approachable and knowledgeable man, all credit to him for helping us achieve our goals.

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Andrew Ferrie
11/07/2024

I really liked the course and hope for a continuation

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Oleksandr Dmytruk
11/07/2024

A very impactful training organisation.

Friendly staff and highly supportive. Felt valued all the time. A very decent training environment.......neat and tidy. Safety is not compromised.

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Jude Mbazuigwe
11/07/2024

I took an English language course. We had a very good teacher.

I took an English language course. We had a very good teacher Sam. He created a safe and comfortable environment in our group. I was not afraid to talk, I was not afraid to make mistakes. Practice is of great importance in teaching English. I had many practice opportunities.

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Sviltlana Udaltsova
11/07/2024

Great course

Great informative course, I learned so much about topics and titles I thought I knew and ones that were completely new to me. My tutor Jeffrey was a great help and never missed a good teaching opportunity.

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Cheyenne R.
11/07/2024

Empowering customer service skills at Runway Training.

The dedication and expertise of the tutor and everyone in Runway were evident throughout the course. My tutor David ability to breakdown intricate subjects into understandable segments was particularly commendable. Their passion for the subject matter and commitment to student success made the learning experience both enjoyable and rewarding. Additionally, the support from the course staff was outstanding. Whenever I had questions or needed assistance, the prompt and thorough responses I received were greatly appreciated and contributed significantly to my positive experience. Overall, my experience with customer service course was highly enriching and equipped me with valuable skills and knowledge that i am eager to apply.

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Vandie M.
11/07/2024

Professional service and customer care I was given during the time I spent with training centre staffs. Good environment.

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Henry Ssozi (copy)
11/07/2024

I will say great experience,great people and great atmosphere. Overall grea

My experience with the service was amazing.The training was excellent. The way the course was taught, made it very easy to comprehend as it was my first being introduced to it. My trainer was brilliant. Service overall was great and l will definitely recommend it.

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Joseph S.

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