Covid-19 Secure for Retail

Bookmark   Course price £5

Returning to work and continuing our way of life is a growing concern among people many in these difficult times. Give them the confidence that they are protected.

Why choose Runway?

  • You will gain a internationally recognised qualification
  • Flexible online learning
  • Our staff are experienced managers from range of backgrounds that will support your learning journey every step of the way
  • University of Cambridge
  • Vision Express
  • Reed
  • Youngs

Course Information

Course Overview

These training courses are ideal for businesses to issue to employees to complete either before returning to work or once they are back at work and will give your customers peace of mind that you are creating the safest possible environment.

What will I study?

  • Coronavirus protocols
  • Working with customers
  • Handling goods
  • Handling money
  • POS
  • Managing queues
  • Fitting rooms

ELearning with Runway Training

We offer Highfield E-Learning who make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of their e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for our learners is stimulating and engaging content you’ll respond to and, most importantly, remember.
Key elements of Highfield e-learning courses are:

  • interactive exercises/gaming
  • media-rich content
  • interactive 3D scenarios
  • content provided by market leading experts
  • relevant photography and illustrations
  • multi-generational content and style

Runway Training have helped thousands of learners gain on-line qualifications and have excellent customer satisfaction and success rates. If this course might suit you then give us a call on 01732 402 402 or drop us an email for more information [email protected]

Learners who trust Runway Training to boost their careers

  • 16/07/2024

    To get interviews

    The service was good in terms of providing notes and watching videos to answer questions. This experience has helped me to get interviews.

    Courses in London

    Corrie C.
  • 14/07/2024

    Very good teacher Sam

    Very good teacher Sam

    Courses in London

    Lina S.
  • 13/07/2024

    Runway training

    Runway training is a great place to gain experience in whatever industry your trying to work for they can also offer you training and certification for certain jobs.

    Courses in London

    ADEGBOLA BANJO
  • 11/07/2024

    Fantastic service from Runway, would highly recommend. Dave our tutor was a very approachable and knowledgeable man, all credit to him for helping us achieve our goals.

    Courses in London

    Andrew Ferrie
  • 11/07/2024

    I really liked the course and hope for a continuation

    Courses in London

    Oleksandr Dmytruk
  • 11/07/2024

    A very impactful training organisation.

    Friendly staff and highly supportive. Felt valued all the time. A very decent training environment.......neat and tidy. Safety is not compromised.

    Courses in London

    Jude Mbazuigwe
  • 11/07/2024

    I took an English language course. We had a very good teacher.

    I took an English language course. We had a very good teacher Sam. He created a safe and comfortable environment in our group. I was not afraid to talk, I was not afraid to make mistakes. Practice is of great importance in teaching English. I had many practice opportunities.

    Courses in London

    Sviltlana Udaltsova
  • 11/07/2024

    Great course

    Great informative course, I learned so much about topics and titles I thought I knew and ones that were completely new to me. My tutor Jeffrey was a great help and never missed a good teaching opportunity.

    Courses in London

    Cheyenne R.
  • 11/07/2024

    Empowering customer service skills at Runway Training.

    The dedication and expertise of the tutor and everyone in Runway were evident throughout the course. My tutor David ability to breakdown intricate subjects into understandable segments was particularly commendable. Their passion for the subject matter and commitment to student success made the learning experience both enjoyable and rewarding. Additionally, the support from the course staff was outstanding. Whenever I had questions or needed assistance, the prompt and thorough responses I received were greatly appreciated and contributed significantly to my positive experience. Overall, my experience with customer service course was highly enriching and equipped me with valuable skills and knowledge that i am eager to apply.

    Courses in London

    Vandie M.
  • 11/07/2024

    Professional service and customer care I was given during the time I spent with training centre staffs. Good environment.

    Courses in London

    Henry Ssozi (copy)
  • 11/07/2024

    I will say great experience,great people and great atmosphere. Overall grea

    My experience with the service was amazing.The training was excellent. The way the course was taught, made it very easy to comprehend as it was my first being introduced to it. My trainer was brilliant. Service overall was great and l will definitely recommend it.

    Courses in London

    Joseph S.
  • 11/07/2024

    mr

    not really i was promised ,i was guaranty job interview after the training in which they did not, and till now i have not received my certificate.

    Courses in London

    Olanrewaju peterAdegbite
  • 11/07/2024

    Knowledge, friendly, helpful, respectful

    All I would want to say on my time in the course with runway training is I found them. Very knowledgeable, helpful and understanding tutors when you might need them to hear that you have a problem within the classroom.

    Courses in London

    Anthony G.
  • 11/07/2024

    Not being taken seriously

    I completed the level 1 customer service course and I was told that they can guarantee people job interviews once we've completed the course and I haven't had one job interview since completing the course. the last 2 months they have done nothing in terms of helping me get job interviews. It's almost like they don't take people seriously.

    Courses in London

    Samuel Williams

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In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never come back.

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Britain is a culturally diverse nation that respects and values the differences in people. Companies are legally required to follow a set of practices to ensure discrimination is eradicated.

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Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business.

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Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees.

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Engagement and Team Motivating

This course will be ideal for managers, team leaders and supervisors who want to increase the motivation of their team.

New to People Management

This course will be ideally suited for those who want to develop an understanding of the nature of people management, its complexities and challenges.

New to Team Leading

This course will be ideal for newly appointed Team Leaders, staff with potential for promotion to the role, or those wishing to refresh their skills.

Runway Training Modern Slavery Statement

Runway Apprenticeships Limited trading as Runway Training wishes its learners and commissioners to be confident in the knowledge that we operate a zero tolerance approach to modern slavery and human trafficking, and we are working hard to ensure that these bad practises do not exist anywhere within our organisation or within in our supply chain.

Contact

190 High Street,
Tonbridge, Kent TN9 1BE
Mayors Good work standard
B Corp
Matrix
Living Wage Employer
European Social Fund
Mayor Of London
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