There were an estimated 5.5 million private sector businesses in the UK at the start of 2016.
In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never come back.
Britain is a culturally diverse nation that respects and values the differences in people. Companies are legally required to follow a set of practices to ensure discrimination is eradicated.
Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business.
Around 1.5 million people in the UK have a learning disability. An understanding of signs and symptoms of various conditions is essential for anyone working with individuals with learning disabilities.
Mental health presents one of the greatest challenges to our society. With an estimated 450 million people worldwide suffering from a mental health problem.
There is an emerging global epidemic of diabetes. In the UK alone, 3.2 million people are diagnosed with the disease and an estimated 630,000 people have the condition but don’t know it.
Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees.
Autism is a spectrum condition that affects how a person communicates with others and how they interpret the world around them.
Dementia affects around 820,000 people in the UK. This figure is likely to rise to one million by 2025 and two million by 2051.
Challenging behaviour is causing increasing concern today as many individuals have increasing levels of stress and uncertainty in their lives.
Modern medicines are powerful substances which have beneficial effects for millions of people worldwide.
All children and young people deserve to be safe and well cared for within a safe and protective family. However, unfortunately this is not always the case.
