This course is fully funded for eligible candidates
All children and young people deserve to be safe and well cared for within a safe and protective family. However, unfortunately this is not always the case.
Positive working relationships with patients, families and residents. This qualification enhances Customer Service in Healthcare, which will support you when you are dealing with residents, families, patients and internal and external customers within the Health and Social Care environment. This course is designed to help learners develop positive working relationships with customers in a health and social care setting, using effective communication.
Pepenbury is a charity that provides high quality care and support for adults with learning disabilities and complex needs. We train our staff with the necessary skills in order for us to provide the best possible care and management in both Care and non-Care focused roles within the organisation. We have worked with Runway Training over the past year and are extremely impressed with the quality of the training, support and resources provided including the knowledge and expertise of all the staff that we have had the pleasure of working alongside. As an employer, Runway Training have provided us with the flexibility to up skill our staff across various departments including Care (both Residential and Domiciliary) through Health and Social Care programmes but also through Retail Management and Business Administration qualifications. All staff have been trained to an extremely high standard and Runway Training have worked collaboratively with us, the employer, to support staff through all aspects of their training. Their breadth of knowledge and quality of provision make Runway Training a leader in their industry and it is clear to see how they have achieved all of their current and past accolades. Their staff are all expert in their fields and it is evident that they pride themselves on professional conduct, which as a result provides highly knowledgeable and up skilled staff for our organisation; we cannot recommend Runway Training highly enough.
Lisa Mitchell
Pepenbury, Kent
