Case studies

The Supported Employment Service (SES) team undertook the Oliver McGowan Mandatory Training to strengthen their understanding of Learning Disabilities and Autism and enhance the support they provide to clients exploring employment opportunities. Through powerful lived-experience stories and expert facilitation, the training reinforced the importance of an Ask, Listen & Learn approach, helping staff deliver more informed, person-centred support.

While awaiting the outcome of his visa renewal, John was supported to explore volunteering opportunities that aligned with his teaching background. Through a partnership with WeClick, he secured a volunteer tutor role, enabling him to gain UK-based experience, support local learners, and strengthen his pathway towards future employment in the education sector.

Kelly Ellis consistently exceeded expectations throughout her Level 3 apprenticeship, achieving a Distinction in her EPA through hard work, professionalism, and dedication. She is now ready to progress confidently onto her Level 5 apprenticeship.

Ben Fontannaz attended the NCFE L1 Award in Preparing to Work in Schools with David Bennett in Croydon and then went onto progress to the NCFE Level 2 Certificate in Children and Young Peoples Mental Health.

Chisomnazu Nwagugbo recently attended the NCFE L1 Award in Preparing to Work in Schools course with David Bennett at the Croydon office. At enrolment it was confirmed that she would need some extra support to enable her to complete what was required to achieve. As it was a fairly small cohort it was agreed that her teacher, David Bennett, would give additional 1:1 support after the sessions ended to ensure timely completion and achievement.

Through Entry Level 3 Functional Skills English, Kavitha gained the confidence and skills to apply for a paid role, improving her communication and writing and feeling fully prepared for her upcoming exam.

Louise completed the Level 5 Leader in Adult Care Apprenticeship with a distinction, progressing from Assistant Manager to Registered Manager with confidence.

This case study shares the anonymous journey of a learner who, through progressive NCFE qualifications and supportive teaching, gained the confidence to return to work and pursue a career as a Teaching Assistant after a long career break.

Runway Training recently delivered Oliver McGowan Tier 2 training to New Horizons Care Company based in Thanet. The training is unique because it is always delivered face to face and is co-delivered by experts with lived experience of Autism and Learning disabilities.

Ultima Care staff took part in Tier 2 training led by Runway Training and lived-experience experts, gaining confidence and practical tools to better support people with learning disabilities and autism.

Paul recently attended the Lead Adult Care Worker Apprenticeship Standard and achieved a Merit at End Point Assessment.

An inspiring and impactful EDI course that combined insight, empathy, and real-world experience — leaving a lasting impression on participants.

Jemma joined the Digital Functional Skills course in Chichester with minimal digital experience and a great deal of anxiety about using technology. On her first day, she was visibly nervous and unsure about basic digital tasks.

Noor Mula has successfully completed two qualifications under GLA – the City and Guilds L1 Award in Introduction to Customer Service and the Gateway L1 Award in Hospitality & Catering.

Dorys recently attended two courses delivered by Natasha Malem remotely as part of the GLA contract. Her feedback is as follows:

From Typewriters to Distinctions: How Sarah Overcame Her Fear of Technology and Gained New Confidence Through an Adult Care Apprenticeship

Learners attended a two day L2 Certificate Equality Diversity and Inclusion course delivered by Karen Martin. They attended as part of a large group from English Heritage who have completed various courses with us. Learner feedback has been received as follows from two of the attendees:

Amy left school with no qualifications and undiagnosed ADHD. With support from Runway Training, she passed maths and English, rebuilt her confidence, and is now on track for a 
First-Class honours degree — planning to study for a Master’s next.

Our ‘Grow’ 5 day course is a new initiative with Kent 
based JCPs to assist those claimants perceived to be 
further from the job market than other DWP claimants meaning standard training courses were not suitable for them.

Read about Karlene, who followed the Teaching Assistant Pathway, to see how training with Runway helped her gain confidence, qualifications, and a new career supporting young learners.