Employability Coach (50+ Employability Programme)

Deliver Tailored Employability Coaching

• Facilitate both group and 1-2-1 sessions to develop participants’ employability skills including CV writing, job searching, and interview techniques.
• Design engaging employability content to deliver in group settings
• Conduct initial assessments and ongoing development plans to identify and address personal and systemic barriers to employment, including mental health, addiction, or chronic illness.
• Support participants in managing long-term health issues in the context of employment, including guidance on FIT notes and understanding UC-related processes.
• Help participants improve essential digital skills such as using email, search engines, and managing online job applications and Universal Credits accounts.
• Encourage regular attendance and maintain high levels of engagement throughout the 10-week cycle.
• Match learners to live vacancies secured by the Business Development team, as well as roles on the open labour market.
• Support with interview feedback for unsuccessful applications and onboarding for those that have secured work.

Recruitment, Outcome Tracking and Reporting

• Manage the recruitment and onboarding of each cohort onto the 10 week programme, ensuring that robust IAG is carried out from the first meeting.
• Maintain all learner records to a high standard, ensuring contract compliance and detailing session information and action plans.
• Monitor and track learners who have finished programme to identify and record job outcomes.
• Maintain caseload records, reporting monthly on activities and progress of each learner
• Record information on soft outcomes and engagement, such as increased confidence and employability skills

Partnership Working and Signposting

• Liaise with external partners and referral organisations to ensure wrap-around support for participants, particularly for mental health or welfare needs.
• Attend publicity and marketing events to recruit for the programme, including job fairs and career information days.

The successful candidate will have a background and knowledge of working with vulnerable andor complex client groups (eg older adults, long term unemployed, people with addictions or health challenges.

Professional experience, skills and knowledge

Essential

• Proven experience in supporting groups of learners through employability programmes
• Experience in career coaching, adult education, or community outreach.
• Knowledge of the welfare system and benefits.- including but not limited to FIT notes, sick pay and Universal Credits.
• Knowledge of strategies to maximise student attendance and achievements.
• Excellent interpersonal and coaching skills with a compassionate, non-judgemental approach.
• Practical knowledge of job markets, CV development, and interview preparation.
• Experience working with adults in a learning environment
• Driven and focused with an understanding of KPI’s.
• Experience of working with a range of ages
• The ability to understand the monitoring, evaluation and service requirements of the project
• Well organised, with attention to detail in reporting and session planning.
• Strong Microsoft Office skills plus use of Internet, social media, and on-line teaching platforms (Teams, Zoom etc).

Desirable

• Experience of assisting individuals with benefit advice, better off calculations.
• Experience delivering up to and including Level 2 qualifications
• Experience delivering ESOL or basic skills (literacy/numeracy).
• Strong teamworking skills with colleagues to enable progress, coordination and cover for illness, holiday etc when required.

Qualifications and Training

Essential

• IAG Level 2, or be willing to work towards.

Desirable

• Teaching or coaching qualification (PTLLS, AET, IAG, etc.).
• CAVA qualification
• Level 2 qualifications in English and Mathematics

• Willingness to travel between Barking and Romford, and other sites as and when required to attend staff meetings and/or training. (including HQ Tonbridge and Croydon)
• Enhanced DBS check (or willingness to undergo one).
• Commitment to safeguarding and equality of opportunity.