Customer Service Skills Programme

Do you enjoy working with people?

The aim of this course is to introduce you to a career in Customer Service. Currently, there are lots of opportunities in this social area of work for both full and part-time workers.

The Customer Service Skills Programme will help you to prepare for a career in this field whilst gaining a qualification to support you at interview!

We’ll also support you with employability in areas such as confidence boosting and CV development, making you a desirable candidate for any employer.

As a bonus, on completing the course we’ll give you a £50 gift voucher to contribute towards your new work wardrobe.

At the end of the programme you will be supported to apply for employment directly.  You may also have the opportunity to progress on to one of our Traineeship or Apprenticeship programmes to help further develop your skills, qualifications and experience.


15 – 24 years old & not in work


4 Weeks (including home-study)

What you get::

  • Nationally recognised Customer Services qualification
  • Nationally recognised functional skills in English/maths
  • Employment skills & support
  • CV writing
  • Interview preparation
  • Links with local businesses
  • Job application support
  • Support to progress on to a Traineeship, Apprenticeship or into work
  • £50.00 Multi-store voucher on completion

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Work-based training opportunities.
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Functional Skills
Improve your skills in maths and English.
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Professional Development
Develop soft skills to increase potential.
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Call Us: +44 (0)1732 402 402
190 High Street,
Tonbridge, Kent TN9 1BE