Comments, Compliments and Complaints

At Runway Training, we pride ourselves in putting your learning experience at the heart of what we do by delivering the best quality service possible. Listening to your feedback is essential for us to improve our services, and we would appreciate any comments and compliments you wish to give to our dedicated staff.

We aim to work with you to find a quick resolution to any complaints without the need to use the formal process wherever possible. We understand that sometimes this cannot be achieved, therefore we have a process to deal with any formal complaints.

How to make a comment, a compliment, or a complaint

You can use the Comments, Compliments and Complaints Form below to send us feedback with regards to the service you have received.

Alternatively, you can also get in touch with our quality team by emailing [email protected]

 

Runway Training Modern Slavery Statement

Runway Apprenticeships Limited trading as Runway Training wishes its learners and commissioners to be confident in the knowledge that we operate a zero tolerance approach to modern slavery and human trafficking, and we are working hard to ensure that these bad practises do not exist anywhere within our organisation or within in our supply chain.

Contact

190 High Street,
Tonbridge, Kent TN9 1BE
Mayors Good work standard
B Corp
Matrix
Living Wage Employer
European Social Fund
Mayor Of London
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