Training Receptionist / Trainee Junior Duty Manager – Brighton

You will mainly work from the reception desk and learn all the departments within our hotel, with a Customer Service focus. Our main focus for the first 3 months will be on check in check out with some serving food and drinks.

Vacancy Information

Vacancy Overview

To ensure you receive an overview of each department, you will be trained in all areas and expected to work in each. The areas of work will include the following:

  • Reception – Check In & Out, Guest Queries, Concierge Services, Porterage
  • Reservations – Bookings, Correspondence Checks (Rates & Availability for Advanced Management Trainees)
  • Restaurant – Serving for Breakfast and Dinner, Taking Orders, Room Set Up and Clear Down, Kitchen Duties
  • Marketing (where included as part of the placement) – Google Analytics, Data Inputting & Analysis, Social Media, Partner Site Audits, Design and Advertising

*This list is by no means exhaustive as other duties may be required in line with your work.

All responsibilities will have a heavy focus on customer service and the training will be aligned for this.

Salary

Standard minimum wage per age

Working week

35 hour working week, shifts will vary

Apply & Send Your C.V.

Desired skills

  • Computer literate (word, excel)
  • Some customer service understanding
  • Good written English
Apply & Send Your C.V.

Desired personal qualities

  • Good presentation
  • Good command of English
  • Passionate about customer service
  • Candidates who are looking to make a career in the hospitality industry
Apply & Send Your C.V.

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Salary:

£10,000 per annum

Working Week:

Monday-Friday 9-5 with half an hour unpaid lunch break

Training Receptionist / Trainee Junior Duty Manager - Brighton

You will mainly work from the reception desk and learn all the departments within our hotel, with a Customer Service focus. Our main focus for the first 3 months will be on check in check out with some serving food and drinks.

Salary:

Standard minimum wage per age

Working Week:

35 hour working week, shifts will vary

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