School Delivery Manager

The Schools Delivery Manager will be responsible for maintaining a long-standing and nurtured working relationship with LQ School Enablers (L&Q Officers) and implementing procedures which leads to the effective delivery of careers and wellbeing sessions within schools. You will be responsible for shaping service delivery, building strong relationships with partners, and maintaining Runway Training’s strong reputation.

Vacancy Information

Vacancy Overview

Runway Training was established in 2008 as a provider specialising in adult literacy and numeracy. Today we offer a wide range of courses and programmes across the South East that aim to support people to achieve their learning, work and career goals. To date, we have helped more than 25,000 learners to achieve nationally recognised qualifications.

Runway Training has a contract with London Quadrant Housing (L&Q) to deliver their Learning to Succeed (LtS) 0.2 Programme across 30 schools in London.

The aim of Learning to Succeed 0.2 is:

Young people living in L&Q communities are better equipped with the skills, knowledge, and attitude to thrive in life.

This programme has evolved from the three-year Learning to Succeed (LtS 0.1) programme that was successfully delivered to 13,000 students across 30 schools in London boroughs between 2018-2021.

The Schools Delivery Manager will be responsible for maintaining a long-standing and nurtured working relationship with LQ School Enablers (L&Q Officers) and implementing procedures which leads to the effective delivery of careers and wellbeing sessions within schools. You will be responsible for shaping service delivery, building strong relationships with partners, and maintaining Runway Training’s strong reputation.

The post holder will line manage Project Coordinators, apprentices, and a team of bank/zero hour and part-time School Delivery Tutors. Developing systems and processes for the effective monitoring, and evaluating the services is essential to this role.

Salary

£32,500 - £35,000 dependent on experience

Working week

Mon-Fri 09:00-17:00

Closing date

30-Jun 2022

Apply & Send Your C.V.

Main Duties & Responsibilities

  • Be the point of contact for all project partners and take the lead on school engagement both through L&Q School Enablers and directly with schools assigned to Runway
  • Lead and oversee the coordination of all aspects of sessions delivery, including the implementation of staff, session plans and resources, and outcome tracking tools (Outcome Stars)
  • Lead the development of the Learning to Succeed 0.2 curriculum, session plans and resources
  • Where required, deliver face-to-face and online presentations, interactive workshops, assemblies, and other activities within schools
  • Oversee the effective coordination, delivery, and monitoring/evaluation of high-quality school sessions
  • Be the first point of contact for Runway staff with queries regarding how to most effectively engage and support learners and schools
  • By the end of June 2022, procure/implement a system that will capture evaluation information from outcome stars and provide detailed information about distance travelled per session/individual
  • Periodically survey schools to ensure the offer is fit for purpose including gaining evaluations and case studies from school staff on a regular basis
  • Monitor the recording of information and prepare reports where required, e.g., monthly reports, quarterly reports etc.
  • Liaise with school staff to ensure that injury, disability/special needs are raised prior to any sessions taking place
  • Contribute to the on-going development of sessions that meet the needs of learners, employers and the skills needs of the schools in collaboration with team members and Management.
  • To be an integral part of planning and executing events. For example, open/engaging events to encourage school engagement.
  • Ensure all policies and procedures are implemented effectively and efficiently
  • Assist in the recruitment, selection and induction of new staff as required
  • Line manage delivery staff ensuring implementation of appropriate HR policies and procedures
  • Implement line management support and procedures, which leads to the personal and career development of delivery and support staff as appropriate
  • Assist with managing the contract budget and authorisation of financial transactions to agreed limits
  • Be responsible for promoting, implementing, monitoring, and reviewing quality standards
  • Continuously reviewing systems, processes and procedures and implement improvements efficiently and effectively
  • Work to, and achieve set key performance indicators
  • Demonstrate commitment to equality and diversity/British Values.
  • Always ensure adherence to Health and Safety regulations.
  • Attend training/CPD events and courses as required, maintaining own CPD
  • Completion of all and any other duties as reasonably requested by the Learning to Succeed Contract Manager.

Development:

  • Hold responsibility for own professional development
  • Be involved in broader workings of the organisation (e.g., through involvement in working groups) (e.g., via involvement in working groups)

General

  • Undertake all duties in accordance with Runway Training’s policies and procedures with reference to Health & Safety and Equal Opportunities.
Apply & Send Your C.V.

Person Specification

The post-holder should be able to demonstrate the following competencies to a high level and use these to fulfil their work. This is more important than having a great deal of direct experience of the job content, and we will be looking for evidence of all the following key competencies during the selection process, if you are shortlisted

  • People focused
  • Positive and enthusiastic
  • Communication and influence
  • Teamwork
  • Quality focused
  • Adaptable
  • Problem solving
  • Organised
Apply & Send Your C.V.

Qualifications

Essential:

  • Level 2 qualifications in English and Mathematics
  • A professional qualification in leadership and management or willingness to undertake one
  • A suitable professional qualification in teaching and/or training or willingness to undertake one
  • Level 2 IAG qualification or willingness to undertake one
Apply & Send Your C.V.

Experience

Essential

  • Demonstrable experience of managing a team
  • Demonstrable experience of working in a complex, inter-agency service
  • Confident liaising with and managing relationships with stakeholders at all levels
  • Experience of working with children of secondary school age and young people
  • Experience of facilitating face-to-face and online workshops, presentations, and/or training
  • Experience of managing and fully delivering events
  • Demonstrable experience of leading, inspiring, empowering, and motivating groups or individuals
  • Experience of CRM systems and other software, to track project KPIs/targets and ensure proper data management

Desirable:

  • Experience of working with schools
  • An understanding of the UK Education System and a familiarity with careers provision
  • Experience of assessment and interview processes
Apply & Send Your C.V.

Knowledge & Understanding

Essential

  • Ability to understand and communicate the monitoring, evaluation, and service requirements of the project
  • Knowledge and understanding of the current issues relating to the UK education system
  • Knowledge and understanding of how to effectively develop professional relationships with young people with potentially challenging barriers and from diverse backgrounds.
  • Knowledge and understanding to implement and maintain professional boundaries
  • Knowledge of safeguarding and Prevent
Apply & Send Your C.V.

Skills & Abilities

Essential

  • Excellent communication and influencing skills (i.e., written and verbal) through interagency liaison, meetings, groups, minutes, reports, proposals, providing feedback, appropriately sharing information, or maintaining confidentiality as required, working towards mutually beneficial outcomes, and maintaining excellent joint-working relationships
  • Driven and focused on achievement of KPIs and targets
  • Ability to oversee the collection of project data and information
  • An ability to organise own workload including the capacity to handle pressure and to be adaptable to changing or conflicting demands
  • The ability to guide and support colleagues working with pupils/schools
  • Excellent communication skills (oral and written) and effective interpersonal skills.
  • Excellent ICT skills.
  • Excellent organisational and administrative skills.
  • Able to maintain spreadsheet and MI system records.
  • Able to work accurately towards targets and deadlines.
  • Able to produce accurate daily, weekly, and monthly reports.
  • Able to work competently with the minimum of supervision.
  • Able to maintain a high standard of attendance, timekeeping, conduct and professional appearance, to act as a role model.
  • Flexible to adapt to programme changes as they occur.
  • Professional, ethical, and persuasive.
  • Committed to a high standard of customer care.
Apply & Send Your C.V.

Personal Qualities

Essential

  • Commitment to the practical application of Equal Opportunities and Environmental Sustainability
  • Commitment to developing and maintaining a high level of service to colleagues, service participants, partners, and other stakeholders.
  • A positive, self-motivated, and enthusiastic attitude to work and problem solving
  • Commitment to identifying solutions to problems and implementing them
  • Commitment to actively contributing ideas and suggestions that improve quality of service
  • Flexibility to work around the needs of the clients and staff, including evenings and weekends if required
Apply & Send Your C.V.

Additional

  • The post holder will be required to undertake a DBS check prior to confirmed role start
Apply & Send Your C.V.

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Runway Apprenticeships Ltd – Company Registered in England 8957135

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