Retail Operations Level 2

Your Level 2 qualification Retail Operations will allow you to deepen your knowledge and understanding of retail environments such as the role of customer service, dealing with customers, handling payment and stock management. Additional looking at retail consumer law. By developing your understanding in retail operations, you will understand why processes are place and why they should be followed, also the benefit of proving customers with positive retail experiences.

Suitable for those in roles within a retail environment or those looking to move in to retail.

How long does it take?:

Your Level 2 qualification will take between 6 – 20 weeks to complete, with the majority of learners completing in around 12 weeks.

How will i be Assessed?:

Learners will be required to research, learn and submit a complete portfolio demonstrating their knowledge and aptitude in the subject.


Please contact Runway Training on 01732 402 402 to discuss the cost of this course.

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