Project Support Officer

Runway Training was established in 2008 as a provider specialising in adult literacy and numeracy. Today we offer a wide range of courses and deliver across the South East. To date, we have helped in excess of 25,000 learners achieve nationally-recognised qualifications, enabling them to develop the skills they require to achieve their goals.

Vacancy Information

Vacancy Overview

The Project Support Officer will be responsible in assisting with the smooth running of a new European Social Fund (ESF) skills support funded project. The project will focus on upskilling SME employees across the Coast to Capital region with digital skills. This project is designed to enhance equal access to lifelong learning, to address the basic needs of employed people, particularly in SMEs and micro businesses. To increase the skills levels of employed people from the existing level to the next level up, to encourage progression in employment. 

This role will involve assisting the project team to ensure that training solutions and support are compliant with the aims of the service. The post holder will ensure frequent and effective communication between partners and staff members located in remote offices by developing and implementing procedures around this.  Along with the Project Manager you will form a project team with a full-time Digital Skills Tutor and a part-time Digital Skills Tutor.  Sound administration skills and a good working knowledge of the project funding requirements will be a big part of this role. You will contribute towards shaping service delivery, building strong relationships with partners and maintaining Runway Training’s strong reputation. 

Salary

£21,000

Working week

Mon-Fri 09:00-17:00

Closing date

30-Apr 2021

Apply & Send Your C.V.

MAIN DUTIES & RESPONSIBILITIES

  • Deputising for the Project Manager in their absence.
  • Being a point of contact for all Runway and project partners
  • Providing information and support to project staff both within Runway Training and in partner organisations where relevant and necessary e.g. participant eligibility and evidence collection, risk assessment, support plans, referral to call on / call off partners etc.
  • Being the first point of contact for staff with queries regarding how to most effectively engage and support clients with their training needs.
  • Ensuring that all policies and procedures are implemented effectively and efficiently
  • Conducting regular meetings with the project team and other staff as appropriate
  • Ensuring learners receive a consistent service with personalised learning & support plans and communicate any issues to the Project Manager and delivery staff
  • Contributing to effective administration and delivery of the service
  • Proactively contributing to team and organisational meetings and events
  • Attending relevant meetings and feedback to the team
  • Being responsible for keeping accurate and up to date records, ensuring data protection and confidentiality policies are adhered to at all times.
  • Continuously reviewing systems, processes and procedures and implement improvements efficiently and effectively
  • Monitoring the recording of information and prepare reports where required, e.g. monthly reports, quarterly reports etc.

Development

  • Being responsible for own professional development with a particular focus on digital
  • Being involved in broader workings of the organisation (e.g. through involvement in working groups such as IAG standardisation meetings)

General

  • Undertake all duties in accordance with Runway Training’s policies and procedures with particular reference to Health & Safety and Equal Opportunities.
Apply & Send Your C.V.

PERSON SPECIFICATION

We want the post-holder to be able to demonstrate the following competencies and want to use these to the full in their work. This is more important than having a great deal of direct experience of the job content, and we will be looking for evidence of all the following key competencies during the selection process, if you are shortlisted

  • People focused · Positive and enthusiastic
  • Communication and influence · Teamwork
  • Quality focused · Adaptable
  • Problem solving · Creativity and innovation
Apply & Send Your C.V.

QUALIFICATIONS

Desirable

  • Level 2 qualifications in English & maths or the willingness to undertake them
Apply & Send Your C.V.

EXPERIENCE

Essential

  • Working with similar projects to support SMES and adult learners

Desirable

  • Working on work based learning programmes
  • Assessment and IAG processes with adult learners
  • Completing training needs analysis with employers
  • Working in a supply-chain/partnership set-up
Apply & Send Your C.V.

SKILLS & ABILITIES

Essential

  • Excellent communication and organisational skills
  • An ability to organise your own workload including the capacity to handle pressure and to be adaptable to changing or conflicting demands
  • The ability to guide and support colleagues
  • An ability to understand, implement and construct professional boundaries
  • An ability to initiate and maintain constructive relations with clients, colleagues and other professionals from a wide variety of cultural and social backgrounds
  • Good English, maths & ICT skills.
  • Excellent IT skills (i.e. email, Word, Excel etc.)
Apply & Send Your C.V.

KNOWLEDGE & UNDERSTANDING

Essential

  • Knowledge of the complex needs of adult learners
  • An understanding of the needs of employers when setting up work based programmes
  • The ability to understand and communicate the monitoring, evaluation and service requirements of the project service
Apply & Send Your C.V.

PERSONAL QUALITIES

Essential

  • Commitment to the practical application of Equal Opportunities and Environmental Sustainability
  • Commitment to developing and maintaining a high level of service to colleagues, service participants, partners and other stakeholders.
  • A positive, self-motivated and enthusiastic attitude to work and problem solving
  • Excellent communication and influencing skills (i.e. written and verbal) through interagency liaison, meetings, groups, minutes, reports, proposals, providing feedback, appropriately sharing information or maintaining confidentiality as required, working towards mutually beneficial outcomes and maintaining excellent joint-working relationships
  • Commitment to identifying solutions to problems and implementing them
  • Commitment to actively contributing ideas and suggestions that improve quality of service
  • Flexibility to work around the needs of the clients and staff, including evenings and weekends if required
Apply & Send Your C.V.

Explore our Vacancies

Current Vacancies

Apprenticeships Manager

The Apprenticeship Manager will be responsible for delivering an operations and registration function for all apprenticeship provision and to contribute to the strategy and management of the company operations.

Salary:

£40,000 - £45,000

Working Week:

Mon-Fri 09:00-17:00

Closing_date:

15-May 2021

Project Support Officer

Runway Training was established in 2008 as a provider specialising in adult literacy and numeracy. Today we offer a wide range of courses and deliver across the South East. To date, we have helped in excess of 25,000 learners achieve nationally-recognised qualifications, enabling them to develop the skills they require to achieve their goals.

Salary:

£21,000

Working Week:

Mon-Fri 09:00-17:00

Closing_date:

30-Apr 2021

Project Manager

Runway Training was established in 2008 as a provider specialising in adult literacy and numeracy. Today we offer a wide range of courses and deliver across the South East. To date, we have helped in excess of 25,000 learners achieve nationally-recognised qualifications, enabling them to develop the skills they require to achieve their goals.

Salary:

£26,000

Working Week:

Mon-Fri 09:00-17:00

Closing_date:

30-Apr 2021

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Mon-Fri 09:00-17:00

Closing_date:

Fri 05-Mar 2021

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£9,100 - £11,200

Working Week:

Mon-Fri 09:00-17:00

Closing_date:

Fri 05-Mar 2021

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£9,100 - £11,200

Working Week:

Mon-Fri 09:00-17:00

Closing_date:

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Working Week:

Mon-Fri 09:00-17:00

Closing_date:

Fri 26-Feb 2021

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Working Week:

Mon-Fri 09:00-17:00

Closing_date:

Fri 26-Feb 2021

© 2021 Runway Apprenticeships Ltd – Company Registered in England 8957135

       Contact Us
190 High Street,
Tonbridge, Kent TN9 1BE
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