Hospitality Supervision and Leadership Level 3

COURSE OVERVIEW

This qualification is:

  • aimed at individuals who are in a team leading or management level role in Hospitality
  • designed to help learners to broaden their existing knowledge and gain important leadership and management skills, helping them to take on more responsibility.
  • suitable for individuals with industry experience or who have already completed a level 2 hospitality qualification
  • delivered entirely in the workplace.

HOW DOES IT WORK?

The Hospitality Supervision & Leadership Apprenticeship is made up of mandatory and optional units and your Assessor will help you chose the correct number of optional units to achieve the qualification.

WHAT WILL I STUDY?

The Diploma is made up of mandatory and optional units and your Assessor will help you chose the correct number of optional units to achieve the qualification.

COURSE UNITS:

  • SET OBJECTIVES AND PROVIDE SUPPORT FOR TEAM MEMBER
  • DEVELOP WORKING RELATIONSHIPS WITH COLLEAGUES
  • CONTRIBUTE TO THE CONTROL OF RESOURCES
  • MAINTAIN THE HEALTH, HYGIENE, SAFETY AND SECURITY OF THE WORKING ENVIRONMENT
  • LEAD A TEAM TO IMPROVE CUSTOMER SERVICE

OPTIONAL UNITS INCLUDE:

  • SUPERVISE FOOD SERVICE
  • CONTRIBUTE TO THE DEVELOPMENT OF RECIPES AND MENUS
  • MONITOR AND SOLVE CUSTOMER SERVICE PROBLEMS
  • SUPERVISE HOUSEKEEPING OPERATIONS
  • LEAD AND MANAGE MEETINGS

WHERE DO I STUDY?

You will work towards the Hospitality Supervision & Leadership Level 3 qualification in the workplace.

HOW LONG DOES IT TAKE?

Mnimum of 1 year

WHAT DOES THE COURSE LEAD TO?

On completion of the Level 3 Hospitality and Supervision qualification, with support and opportunities in the workplace you can progress on to:

  • Hotel Manager roles
  • Kitchen Management or Supervisory positions
  • Leisure Centre Manager
  • Advanced Diplomas in a range of related sectors
  • Foundation and Hospitality Degrees

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