Hospitality Services Level 2

COURSE OVERVIEW

This qualification is:

  • aimed at individuals who take on a range of roles in a hospitality setting
  • suitable for different sized companies where employers expect staff to undertake a range of duties including serving customers, preparing and cooking food, serving drinks, reception, cleaning or preparing rooms
  • designed to help learners improve their knowledge and skills within a hospitality environment and will result in a nationally recognised City & Guilds accredited qualification.
  • suitable for existing staff or for learners who are interested in starting a career in hospitality

HOW DOES IT WORK?

The Hospitality Services Apprenticeship is made up of mandatory and optional units and your Assessor will help you chose the correct number of optional units to achieve the qualification. You may select optional units that are linked to your specific job role, so if your role includes a significant amount of time in the kitchen you can select more of these units and vice versa.

WHAT WILL I STUDY?

The Diploma is made up of mandatory and optional units and your Assessor will help you chose the correct number of optional units to achieve the qualification.

COURSE UNITS:

  • MAINTENANCE OF A SAFE, HYGIENIC AND SECURE WORKING ENVIRONMENT
  • WORKING EFFECTIVELY AS PART OF A HOSPITALITY TEAM
  • GIVE CUSTOMERS A POSITIVE IMPRESSION OF YOURSELF AND YOUR ORGANISATION.
  • MAINTAIN FOOD SAFETY WHEN STORING, PREPARING AND COOKING FOOD
  • MAINTAIN FOOD SAFETY WHEN STORING, HOLDING AND SERVING FOOD

OPTIONAL UNITS INCLUDE:

  • SERVE FOOD AT A TABLE
  • SERVE ALCOHOLIC AND SOFT DRINKS
  • COMPLETE KITCHEN DOCUMENTATION
  • PRODUCE BASIC EGG DISHES
  • PREPARE HOT AND COLD SANDWICHES
  • COLLECT LINEN AND MAKE BEDS

Additional Units that are relevent to individual jobs roles.

WHERE DO I STUDY?

You will work towards the Hospitality Level 2 qualification in the workplace.

HOW LONG DOES IT TAKE?

1 Year

WHAT DOES THE COURSE LEAD TO?

Intermediate apprentices, with support and opportunities in the workplace, can progress onto:

  • Level 3 Advanced Apprenticeship in Hospitality Supervision and Leadership, however they would also have to receive a significant promotion in order to enrol on the level 3.
  • Other apprenticeships such as Professional Cookery
  • Advanced Diplomas in a range of related sectors

With additional training, Intermediate apprentices may be able to progress in their careers over time to roles including cheffing positions or managerial roles.


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