We have a fantastic opportunity to recruit an apprentice who enjoys customer service and wants to learn new skills. This role is a varied role and you can one day be speaking with customers and the next moving and checking vehicles.
KCS Professional Services provide a range of services to public and private sector customers. We are operating a ‘Try Before You Buy’ scheme with electric vehicles on behalf of KCC. The scheme will support the authority’s carbon zero strategy and help improve the strategic road network within Kent.
You will assist the team in operating a fleet of 50 vehicles and be responsible for ensuring exceptional customer service to all perspective clients. Clients will be from the private sector and include SME businesses. You will be part of a small team and will be involved from the initial enquiry, loan, right through to the vehicle return.
This is an exciting role, where we will provide training and you will be able to complete and apprenticeship within customer service.
Full description of vacancy
Confident to pick up the phone and speak to a wide range of people. Can do approach
Confident speaking to customers face to face
IT confident and competent in Microsoft Word and Excel
(these however will also be supported with training to help)
Needs a full clean driving licence
Required personal qualities
Confident and able to take direction, self motivated and wanting to learn and develop. Enjoys the work they do
GCSE English and Maths or equivalent or willingness to undertake
This role will be really varied, you will be dealing with customers and calling clients, you will be dealing with data and working in an office on the computer and then on other days you will be moving vehicles around and cleaning them
Annual salary- £12,000
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