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Team Leader / Supervisor Standard Level 3

A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Business Administrator Standard Level 3

Business administrators have a highly transferable set of knowledge, skills and behaviours. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Customer Service Practitioner Standard Level 2

The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality. These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction. You may be the first point of contact and work in any sector or organisation type.

Tonbridge Business Awards 2019 Finalists

  We are delighted that Runway Training’s Apprentices Ellen Constable and Adam Wynne are both finalists in the Tonbridge Business Awards 2019. Ellen is currently studying for her Level 3 in Business Administration and Adam his Level 2 Customer Service Practitioner qualification. Both have made it through to the final in the ‘Apprentice of the…

Accounting Level 2

The aim of this level of the AAT apprenticeship is to introduce an apprentice to basic accounting and finance skills.

Accounting Level 3

The Advanced Accounting Apprenticeship offers you the skills and knowledge to develop as a finance professional.

Adult Care Worker Level 2

To work in care is to make a positive difference to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges. Adult Care Workers need to have the right values and behaviours developing competences and skills to provide high quality compassionate care and support.

Business and Administration Level 2

The objective of this qualification is to develop and accredit learners’ competence in a wide range of administrative duties. Skills and knowledge developed can be applied to a number of industries and job roles.

Business and Administration Level 3

This is a cross sector qualification aimed at current and prospective business administrators. It comprises the skills and knowledge needed to be successful at a managerial level, and covers competencies applicable to a wide range of contexts.

Cleaning and Environmental Services Level 2

This qualification is aimed at individuals who take on a range of roles in a cleaning and environmental support service role.

Chef de Partie Level 3

A chef de partie is responsible for running a specific section of the kitchen. Typically they’ll manage and organise a small team of workers to ensure dishes go out on time and the work area remains clean and orderly. In smaller kitchens, a chef de partie may work independently as the only person in their section.

Children and Young People’s Workforce Level 2

This qualification is designed to help learners build the knowledge and skills needed when working under supervision with children and young people from birth to 19 years of age.

CYPW – Early Years Educator Level 3

The Early Years Educator apprenticeship prepares learners to become Early Years Educators, enabling them to work with and care for children from birth to 5 years and gain knowledge of children aged 5 to 7 years.

CYPW – Residential Childcare Level 3

The Residential Childcare apprenticeship prepares learners to become residential childcare workers, enabling the development of the knowledge and skills needed when working with children and young people in a residential childcare setting, including an understanding of child and young person development.

Customer Services Level 2

This qualification aims to provide learners with the skills and knowledge required to successfully work in customer services

Customer Services Level 3

This qualification gives learners the opportunity to develop the skills and knowledge needed to deliver customer service in a range of industries and contexts.

Hospitality Team Member Level 2

A hospitality team member can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers.

Hospitality Supervisor Level 3

Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts.

Lead Adult Care Worker Level 3

As a Lead Adult Care Worker you will make a positive difference to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges. You will be expected to exercise judgement and take appropriate action to support individuals to maintain their independence, dignity and control.

Learning and Development Level 3

This qualification is for those working in, or looking to enter roles in learning and development.
Apprenticeships
Work-based training opportunities.
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Functional Skills
Improve your skills in maths and English.
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Professional Development
Develop soft skills to increase potential.
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Tonbridge, Kent TN9 1BE