Business Admin Apprenticeship – Tunbridge Wells

As a receptionist you will be the first point of contact for all visitors, and people calling through to the agency. You will need to manage visitors, call appropriately and you’ll be required to perform administration task as part of the job spec while giving support to the wider agency where appropriate.

Key Responsibilities:

  • Provide Front of House cover between 8.30am and 5.30pm, ensuring all incoming calls are answered quickly and transferred to relevant member of staff or department
  • Welcome visitors and notify the appropriate department of their arrival swiftly
  • Ensure that all staff and visitors are signed in and out accurately, for fire regulation purposes
  • Deal efficiently with deliveries and collections via Royal Mail and couriers by liaison with the relevant department and to assist where possible with internal distribution
  • Ensure at all times the quality, professionalism and appearance of the reception area
  • Maintain effective communication with all departments and staff
  • Help maintain a record of staff holidays and sickness on a daily basis in liaison with the People and Culture department
  • Help maintain the telephone system and listings and to reprogram as necessary with the assistance of the company’s telecoms provider
  • Maintain accurate records of testing the fire alarm systems and record the regular checks from our suppliers
  • Adhere to the Agency’s security & fire procedures
  • Utilise the diary system for all meeting rooms at The Warehouse.
  • Maintain records of all staff learning and development activity
  • Use the company’s computer network/system for word processing, spreadsheets and email and maintain the integrity of the system and working procedures at all times
  • To undertake office admin duties as required

Training to be provided:

  • Induction Programme – NVQ as part of apprenticeship

Required Skills:

  • Computer skills
  • Basic word, excel and outlook
  • Good organisational skills
  • Pro-active

Required Personal Qualities:

  • Professional
  • Articulate
  • Good with people
  • Confident with both staff and clients

Future Prospects:

  • Great company to work for with good culture, can either continue in role or explore other areas within the agency

Must be local


£14,000 annually

Working week:

08:30 - 17:30 with 1 hour unpaid lunch 40 hours per week

Closing date:

Recruiting now

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Call Us: +44 (0)1732 402 402
190 High Street,
Tonbridge, Kent TN9 1BE